HELP
I recenlty puchased Sims 3 Hidden Springs expansion pack and I believed that I redeem the correct code but I am not seeing the redeem simpoints on my account. What can I do to change this?
Forum Discussion
3 Replies
check your purchase history on the sims 3 account to download the world and then install it
guide to store worlds and how they work including how to redeem the codes for worlds
http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/m-p/1589911#U1589911
from the guide
Hidden Springs
The world can either be bought through Origin or as Code in a box in a retail store.
Hidden Springs is probably the most difficult to redeem if you bought the disc version (available also in the world bundle). The retail version does contain a disc but there's not much on it (the world sure isn't). To make it even more confusing, when redeeming the code or going through the install process, for some the world isn't added to your purchase history but you get Simpoints credited to your account. You can then use to those to buy the world here: Hidden Springs. It doesn't matter that it says it costs 2000 SP on the page. If you got 2450 SP credited, that's what it will cost. The disc version is only for the world, there's no extra Simpoints. You can also only use those for the world itself and not buy something else.
There seem to be disc version around that give you a code that add the world directly to your purchase history. So if you don't get Simpoints, check there.
I'm unsure how the Origin version works but you might be getting points credited to your account as well.
one doesn't always get the simpoints added to the account in some cases the simpoints are added to your account but those points are then used to buy the world
unless you have something that specifically says you get the world and the simpoints you would need to conatct CS to assist with that
