Forum Discussion
@sim3fan13132 Sorry to hear this happened again. A few players have said that simply deleting the SigsCache folder within Documents > Electronic Arts > The Sims 3 has fixed the problem, but that's not reliable by any stretch. Still, it's worth trying the next time this happens.
I'll keep an eye out for other current reports and see if there appears to be a pattern this time around.
Their update did this to my game (again), and I have to clear out the sigs and whatnot.
They cannot even be bothered to work with the games of theirs that people actually play.
- puzzlezaddict2 years agoHero+
@sim3fan13132 Sorry to hear that. Did deleting the SigsCache folder or its contents help, or are you stuck reinstalling everything yet again?
- sim3fan131322 years agoRising Traveler
I will keep it brief, because this has happened too many times.
EA refuses to fix their app to keep The Sims 3 store content missing from my device.
Tired of constantly having to remove the Sigscache, which doesn't always work.
The Sims 3 is played more than sims 4, you'd think they'd try to keep it up too, by making it more compatible with their App.- puzzlezaddict2 years agoHero+
@sim3fan13132 I don't know what to tell you here. Your issue is not unique but also not universal or even widespread, or I'd see more than the occasional post about it. I don't know whether it's your antivirus or OneDrive or a temporary blip with EA servers or something else entirely, and sporadic issues like this can be extremely difficult to diagnose.
I would suggest that for each incident, keep track of everything that happened on your computer between the last time the Store content worked and the point where you notice it's no longer loading. For example, maybe something updated (EA App, antivirus, whatever), or you messed with a particular setting. You can also see your update history in the Reliability Monitor. Hit Windows key-R, enter perfmon /rel in the run box, and you'll see a chart of errors and updates for each day. Using that, you can see what was installed or updated in the relevant interval.
If and when you notice a recurring event or RM entry, you can investigate that as a possible trigger.
- 2 years ago
I have this isse, too. Every time I restart my PC, my store content doesn't show as installed while the download is still there. If I delete the folders and install everything again, it works until the next reboot of my computer. I've also tried deleting my entire Sims 3 folder and letting the game create a new one, but that also only worked until I restarted the computer. My EA App is version 13.152.0.5665
So there is currently no other known workaround other than reinstalling everything all the time, right? Or did I miss something while checking the forums?