If it's already listed there, just go ahead and downlad. You will need to uninstall any disk versions you have and install the download version.
When you register at thesims3.com it automatically redeems the code at Origin for you.
how to contact CS live chat
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
At the moment everytime i want to start the game i have to put in the into the future disc. I have the sims base game, late night, design and high tech stuff and ITF on disc (starter Pack and ITF). i also have purchased other stuff packs and expansions on origin. CS told me that i would have to manualy uninstall everything (origin purchases and disc) and reinstall of origin to be able to start without disc. Is this the case? should i not just back-up my save and uninstall the disc installed items then download them from origin and not the digitally downloaded stuff. The CS are so unhelpful. They will tell you to do anything just to get rid of you. Anyway i would appreciate the help, Thanks!! 🙂
no i have all the games and most are disk when i got into the future i had installed it from the disk at first but wanted to preserve the disk from scratches so i uninstalled the disk version and just downloaded the digital version instead now in to the future is the last sims 3 expansion paxk so if you buy a game that you don't have and insatll or download it your game will still play from ittf
you can before uninstalling any game back up your stuff and just c/p back what you need this link on what to back up
http://sims3.crinrict.com/en/2011/03/faq-what-files-should-i-backup.html
we'll do our best to help you 🙂
uninstall from the control panel first then search for the left overs
edit to add the manuall uninstall had to search for it http://help.ea.com/en/article/the-sims-3-into-the-future-manual-uninstall/
also once you uninstall if you have ccleaner from piriform they have a free version run that a few times to assist with the cleaning up of the left over files and regesitry keys
so what you are saying is just uninstall into the future the way you have showed and download it form origin then i wont need a disc to run? thats not what CS told me but what can you expect
Edit: do i have to manually uninstall. it seems a long process where things could go wrong!
Rum asked one of us to respond to you since she had to step out. You need to manually uninstall the whole thing and replace your game with the download verisons. This is the only way to get rid of your disc verisons. Rum posted how to back up your files before you manually uninstall. This is how you manually uninstall your game if you want to replace with downloads and not use disc.
http://help.ea.com/en/article/manually-uninstalling-the-sims-3/
