how do i stop the sims 3 freezing?

@Blackredminty  Please try playing in a clean user folder.  Move the entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  Your saves and other content will be intact in the folder you've moved, but the game won't be able to read the data.  Please leave all those files where they are for now.

In the new folder, create or download the Mods framework and add NRaas mods if you want, but don't add anything else.  Delete the five cache files as usual.  Start a new save, pick a random household in Sunset Valley, and travel someone to China.  Let me know whether the game freezes.

If it does freeze, please delete the cache files again, then repeat the above, except take your computer completely offline before trying to play.

ty i'll try it sometime and see if it worked

it still didn't work i think the cashe files come back everytime i open the game

@Blackredminty  The cache files are regenerated each time you launch the game, that's normal.  The point is to make the game recreate them so they don't contain any stale data.

Please try playing in a new user account on your computer.  Make it an admin account, and don't sign into Microsoft or any other services you normally use.  Download fresh copies of the NRaas mods you've been using, but no others, and no custom content.  Play while your computer is offline again.  Start a new save, pick a random household, and try to travel.

If that doesn't help, delete the five cache files, then please try playing in a clean boot, again in the new account.

https://www.windowscentral.com/how-clean-boot-windows-10

If that doesn't help either, please post a new dxdiag so I can see whether anything has changed.

ty i'll try that

tried both and it didn't work

here  it is

well it did work in a random household with story progression on but when i tried it on the other one it didn't make a different

@Blackredminty  Which household did it work with, and which not?  Please also let me know whether you're using any add-on modules for StoryProgression, for example SP Skill, and if so which ones.

im not using add ons for story progression  it worked with the landgrab household but not the one i made 

@Blackredminty  When you made the household, did you do anything special to it, for example use a mod to add extra traits?  How large is the household?  Did you quit all the way to desktop after testing with the Landgraabs and before you created your own sim(s)?  It's quite odd that the game worked normally with the Landgraabs but not with a household you made, that is unless there's something different about that household.

Also, if you happened to create the household, place it, and send the sim(s) traveling all in one session, please try saving and quitting immediately before traveling.  You can use the household you've already made; the point is to travel right after the game loads.

i didn't use a mod for traits the household was one sim and yes i quit after testing but it made me save before he travelled then i tested mine without story progression on and it happened again its happening in the into the future save too now when shes in the main future and i'll try that