I need to know how to get my simpoints back. I bought the boardwalk for 1,900 and I read the description over and over to see if I needed another expansion and it said nothing. I don't have Roaring Heights and I didn't know that I needed it. I want my points back. Can I return the boardwalk or anything? I'm ticked.
@Lilbit0298 Please contact an Advisor and they can check if anything can be done:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
