What OS are you on ? I'm really at loss here.
Usually when you put in the DVD, the autorun starts the setup and after you're done installing the game, it asks you if you want to install Origin.
I'm going to bed now so maybe someone else can help you.
I'm on win8 and vista. It's the same problem on both os. Thanks for trying.
Dual boot or two PCs ?
Two PCs.
I wonder if the setup needs a internet connection (which is really stupid). I never tried offline.
Maybe Customer Support can tell you if a Internet Connection is required to install the game or why you are seeing this issues
They can be found here: https://help.ea.com/contact-us
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
