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gianasaurus's avatar
3 years ago

How to transfer Origin purchases to EA app?

I have both a PC desktop and a MacBook, I bought the Sims 3 Pets on Origin recently (post move to EA app) and it says it's an add-on I have on the EA app but it doesn't show on my Sims 3 Launcher as being a pack I have (and Pets content doesn't appear in-game). I can't re-purchase it (nor do I want to). What should I do?

3 Replies

  • @gianasaurus  In the EA App, open your game library, click Sims 3, then Manage > Manage add-ons, and find Pets on the list.  If you see a Download button, click it.  If you see "in-game content," the only reliable fix is to uninstall and reinstall the entire game.

  • gianasaurus's avatar
    gianasaurus
    3 years ago

    I uninstalled it but Pets is still showing up as in-game content.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @gianasaurus  When you reinstalled Sims 3, did you see Pets listed as one of the available DLCs?  You should have seen a list of owned packs with the option to select or deselect each one while installing the base game.  If you didn't see that, or you're not sure, uninstall again, then when reinstalling, take a screenshot of that initial pop-up that asks which DLCs you want to install, and post it here.

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