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ThePwnyXpress's avatar
12 years ago
Solved

I bought Sims 3 through the humble bundle but it won't download

I got The Sims 3 Starter Pack with the Humble Bundle the other day and I redeemed my codes on thesims3.com as instructed and the game showed up in my games but when I start the download it reaches various levels of completion but then resets back to 0% or 20%. I have uninstalled and reinstalled Origin to no avail and its been about 2 days and it still doesn't download.

  • try this Launch Origin and log in with your account - Click Origin in the top left (main menu) - Select Application Settings - From General tab, scroll down to "Update to the beta version if available" and tick the checkbox - Restart Origin This should fix any looping or stuck downloads.

8 Replies

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    try this Launch Origin and log in with your account - Click Origin in the top left (main menu) - Select Application Settings - From General tab, scroll down to "Update to the beta version if available" and tick the checkbox - Restart Origin This should fix any looping or stuck downloads.

  • And how about I redeemed codes on the Sims 3 website but there is no way I can download it or I simply cannot find it. My purchase history is empty. On Origin they say I should download it from the Sims3 website.  What should I do?

     
  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    download what ? if it's games you download from your origin account using the same username and password as you have on the sims 3 site if it's items clothes, wolrlds, hair ,furniture then you download from your the sims 3 account-purchase history 


  • @rumbutter wrote:

    download what ? if it's games you download from your origin account using the same username and password as you have on the sims 3 site if it's items clothes, wolrlds, hair ,furniture then you download from your the sims 3 account-purchase history 


    I tried to reedem the code for the Sims3 game on the Origin website (so I can download the game) but a message pops up saying that I have to move to https://www.thesims3.com/registeragame.html to do so.  

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    ok on the sims3 site try to just log in with the email that you used for origin and the same password

  • Anonymous's avatar
    Anonymous
    12 years ago

    THANK YOU SOOOO MUCH!! I was having alot of trouble I even contacted an EA support person and they couldn't help me! Thank you, thank you, thank you!!! 

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