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adrianas2cold's avatar
adrianas2cold
Seasoned Newcomer
11 months ago
Solved

I Cannot Log Into my Sims 3 Account

Hello Simmers! I am able to log in perfectly in the launcher however, I cannot log in when I reach the game (where you select the household you want to play with/start new game). It says my login is ...
mac
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    11 months ago

    @adrianas2cold  Try deleting the file labeled [your email].bin in Documents > Electronic Arts > The Sims 3.  If that doesn't work, open Keychain Access, in Applications > Utilities.  Search for sims3 and delete any entries you find.  Then delete the .bin file again and test.

puzzlezaddict's avatar
puzzlezaddict
Hero+
11 months ago

@adrianas2cold  Try deleting the file labeled [your email].bin in Documents > Electronic Arts > The Sims 3.  If that doesn't work, open Keychain Access, in Applications > Utilities.  Search for sims3 and delete any entries you find.  Then delete the .bin file again and test.

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