I can't find Hidden spring and monte vista after installed
Hello every once I bought twice of hidden spring monte vista master suite stuff world bundle packet from origin yesterday. Next I do follow the process Go to the store sims 3 >my account >and put the redeem code that I got from email after purchase. > Purchase history and download the map. Then launched then new map show on my account and news item also show too but i didn't play yet. and i decide to refund master suite stuff because not that interesting for me. Today i tired to play but it the 2 map that installed yesterday not found on my pc. I don't know why i done every process but why today can not. if you guys have any suggestion could you please suggest me. I have no idea what i should i do.😢
Thank you so much
@Tongsanii First, go into Documents > Electronic Arts > The Sims 3 > Downloads, and delete the Sims3Packs for the two worlds. Then open the launcher's Installed Content tab and uninstall each world. Download new copies from your purchase history and install them, one at a time. Then check in-game to see whether they're available.
If the worlds still don't show, try installing them into a clean user folder. Move the entire Sims 3 folder out of Documents\Electronic Arts and onto the desktop, then open the launcher to spawn a clean folder. Again, download new copies of the worlds and install them one at a time, then check in-game to see whether they're present.
If this works, you can transfer your existing content to the new folder. You'll need to reinstall your other store content, in small batches, unless you have a lot of it and this would take a while; in that case, let me know and I'll write out a workaround. But it's still better to start clean, all else being equal. Your saves (inside the Saves folder), saved households and builds (Library), and everything else you want to keep can just be moved over. Here's a description of everything in your user folder, so you know what's worth preserving:
