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Hi,
I tried that
I took a while to download then I tried running it and it dropped out saying no version of sims 3 had been detected.
When I tried installing sims 3 from cdrom a couple of days ago it did install files and the installation process did ask for me to put in the product key which I did.
What is it looking for that I don't have and how can I get round this ?
I tried perfmon but this didn't show much apart from the activity graphs.
I also looked in the event viewer at the application log and this was busy but I couldn't see anything related to sims or ea.
What next ?
@MarianneSparkle The fact that the Super Patch doesn't detect the game means it certainly didn't install properly, and since you can't run the Super Patch or open the game, it can't be repaired. So the only move is to clean uninstall the game and hope the reinstall goes better. Try using Revo Uninstaller (the free version is fine):
https://www.revouninstaller.com/products/revo-uninstaller-free/
If Revo doesn't find Sims 3, which it might not, you could try Piriform's CCleaner, but that also might not run if you don't have and can't install ,NET 4.0. The other option is to manually remove the files and clean your computer's registry. Use the manual instructions for disc installs in this article:
https://help.ea.com/en/help/the-sims/the-sims-3/manually-uninstalling-the-sims-3/
By the way, if you're using a standard, non-admin Windows user account, please let me know, and try the above in an admin account instead.
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