Solved
I can't redeem codes on the sims 3 website
I recently bought The Sims 3 World Bundle with Monte Vista and Hidden Springs. When I go on to The Sims 3 website and try to redeem the codes it wont let me.
Forum Discussion
It worked after a couple of tries
EA_Mai
EA Staff
EA StaffThanks for that information @Jaxmtl, I'm glad you could download Roaring Heights 🙂
-Mai
I'm also trying to redeem Roaring Heights, but it's not working. When I tried to redeem the code it was loading indefinitely. Eventually, the session expired so I logged back in. Once I did that, I tried again , and this time it said "The code you entered has already been used. Please check the code entered and try again. If you continue to receive this error it may be that the code has already been applied." I checked to see if Roaring Heights was registered, but it wasn't. I tried redeeming the code a couple more time, but it's still not working.
Try log into your the sims 3 account my store account-purchase history see if your world is there to download if not you will need to contact support as only they can look at and handle account/code related issues
To contact CS via live chat
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2.Click on the orange NEXT button
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