I can't redeem my free simpoints?
I bought my Sims 3 game a few months back. It was not second hand and came tightly wrapped. On the packaging it said it included 1000 free simpoints to shop online (as well as some seasonal wall deca...
Forum Discussion
and you are using the same email and password for both accounts ? you may need to contact CS to assist with your free simpoints which come with the base game (and or world adventures) and your code for the seasons decals
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
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