I Can't Register The Sims3 Monte Vista

Check your purchase History: https://store.thesims3.com/purchaseHistory.html

Store Worlds are not downloaded from Origin but from thesims3 Store.

In case of Monte Vista, it should actually auto install from the disc. Here's how it's supposed to work: http://simsvip.com/2013/01/12/sims-3-monte-vista-retail-disc-info-screens/

I bought mine from Gamestop tonight. Installed it.. Entered the 16 character code and its not showing up on my origins account or in my sims3 account online. What gives?

I have the same problem and I have tried a plethora of different ways to fix it! I have yet to find the answer! Please help!

same problem...There is a registration code on the box but when I enter it says "invalid code".  

I'm having the same problem as everyone else trying to register the game, the pamphlet only has 16 instead of the usual 20 character key. I see some people had to enter in the key when they installed it however, I wasn't prompted for it and I also do not see "Monte Vista" as an option in my list of towns.. I generally stick with the world adventure towns, but the games were on sale so I decided to try buying a new world.. What gives? 

It's only supposed to have a 16 digit code.

Can any of you download it from here?

I've also had this problem, I also bought from Wal-Mart, was a very reasonable price and I was excited to download it, but it will not allow me to size the launcher any bigger, so when I enter my 16 digit code, all I can only see, "OOPPS sorry were not able",

when I looked up this problem, I could not find the expansion pack of the Monte Vista, period, I have the disk in my hand so it exists, so why does it not appear in the choices for getting help?

If the game does not have to be disk form, you should be able to have the choice to download it when you chose to update your game, and it should not be sold in stores if so, it is wasting our time and money, and with the economy the way it is, that's valuable and it would be nice to not have to worry if I am wasting my money when I have extra cash to spoil myself to a game, so yea, what gives EA??

I am not happy with this. I have pretty much every expansion pack out there and I have never had this problem, never, I won't trust buying another game if I have to take this one back.

Sincerely very aggravated&&disappointed.

I am having the same problem

and I feel tired now, trying and searching for solutions by my own

If none of the advice already given works, then I would suggest you contact Customer Support.

You have the option to contact them by mail, phone or Live Chat, depending on the selections you make and the time of day. Make sure you have a game, a category and a platform selected for the options to become available.

Redeem Bonus Content for The Sims 3:
Some expansion packs come with bonus content for players who register their game online. The most common bonus content is where The Sims 3 (base game) and World Adventures will each grant 1,000 Simpoints to a registered player’s account.
These are 16 digits codes for bonus content. If your code is a 20 digit code for the base game or an expansion, please see the earlier section of this article. If you do have a 16 digit bonus code to redeem but have not yet registered your game or expansion, you should do so prior to redeeming your bonus code.

1. Go to http://www.thesims3.com and login to your account.
2. Click on the The Store tab in the menu bar at the top of the page.
3. Then click the My Store Account tab.
4. Click on the Green "+" icon sign across from Redeem a Code to expand that section, if it's not expanded already.
5. Enter your 16 digit code for your bonus content.
6. Accept the Digital Services Agreement and the Privacy Policy.
7. Click the green Redeem button.