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jbt0402's avatar
jbt0402
5 years ago
Solved

I lost my old EA account and found old Sims3 games without code, how do I play?

Hey guys! I hope someone can help me with this:  So I started playing sims 3 again since 6 years. I just happened to found some old expansion packs I bought when I was 15. I really want to be able ...
pc
technical issues
  • EA_Illium's avatar
    EA_Illium
    5 years ago

    Hey @jbt0402 

    You will need to speak to an EA Game Advisor for this issue, If your older account has everything redeemed/linked to it you would need to work on getting back into that account. You can contact an advisor here, I would recommend entering in Origin > PC > Manage my Account > Can't log in as the issue fields and you should see options to contact them. 

Xloveheartsx's avatar
Xloveheartsx
5 years ago

I just redownloaded the sims3 again and I was trying to redeem my expansion packs I got years ago with the code because my computer doesn't have a disk player and my codes have already been redeemed, does anyone know what I can do? 

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
5 years ago

@Xloveheartsx 

Once codes are redeemed on an account, they are associated with that account permanently.

Please use the EA account the codes were initially redeemed on, thanks.

  • BillFlowerpot's avatar
    BillFlowerpot
    New Hotshot
    5 years ago
    @EA_Barry Hi, Have a word with you local computer suppler and find out if it is possible to get an external CD/DVD reader/writer. And whether or not one will work on you current computer.

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