Forum Discussion
I did Not recevie my 1000 sim point ether... and I didnt recievie them free sims points for looking at them all them vidoes everyday dang it!!.....Talkin about dont painc give it 24 hours it been 72 hours still aint get nothing
free simpoints only come with the base game and world adventures if your having an issue with the free $10 of simpoints try log out and back in to your account to see if they show up if you still have an issue after that contact CS to see if they can assist
the free simpoint ad's read here http://answers.ea.com/t5/The-Sims-3/Not-getting-Free-SimPoints-From-Ads-PLEASE-READ-HERE-BEFORE/m-p/2867674#U2867674
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
