2 years ago
I'm Missing Sims 3 Content
I've been playing The Sims 3 (TS3) for over a year now, and have been enjoying it. About a couple months ago, I opened my game and saw a message (image attached). After seeing the message, I went to ...
@CariY2206 No, I don't think it's a good idea to mess with the game's program files. Even more so, a 2009 disc version of an .exe is either not going to work with an EA App-installed game or it's going to be ignored entirely.
I'm sorry to have left you hanging for so long, but I'm trying to get an answer from someone from EA, as some of these issues are account-based and can't be solved on the user end. I haven't forgotten about this thread.
@puzzlezaddict It's ok! There is no need to apologize! Also, don't worry about getting an answer from EA at this point. I've just closed my case with them concerning this right before responding to you. By the grace of God, I've realized after scanning the internet for a solution for months that the problem was on my end. To explain, I had an EA Play account that I canceled. TS3 along with two DLCs (Late Night and the Industrial Loft Stuff Pack) comes with that subscription, but since I cancelled it, I lost access to those DLCs with the exception of Supernatural because I paid for that through CDKeys. I now understand that I have to pay for each DLC separately outside of the subscription if I want to continue enjoying the same content as I was before.
I will say thank you so much for being persistent and patient with all your help. You've literally offered more help to me than the representatives at EA as I've been attempting to communicate with them for months. It's poor and terrible now. They kept offering me the option to live chat when it's no longer available. Then, they suggested for me to email them about my request, but each time, a different representative responds to me per email, and they were all requesting the same information as the previous representative, with the exception of the initial few. I was literally going in circles. Then, whenever I tried to communicate with only one consistent representative and inquire about how, I was essentially informed that it was not an option either. If there's anything I've learned over the past few months it's patience and self-control. I do say thank you so much again for all your help and I pray and hope you have a blessed and enjoyable holiday season!