Forum Discussion
5 years ago
@roberta591 the code my disc came with was already used so I wanted to install the disc but get it to work with my base game from origin
roberta591
5 years agoHero (Retired)
@XTraSWEPizzaHere When you used the code the game is locked to the account in use when you entered the code. Jf you entered the code before Origin the activation should have carried over under the email (loin you used to enter code) you used to enter the code. The game should appear in the Origin my games library. Once the game is in Origin the game is activated and ready for download. Before Origin if you wanted the free world you had to register the game by using the code.You can not re enter the code. The code is now a true activation code. Once used the game is locked to your Origin account. Your account can not be fixed in these public forums. Account issues need to be handled by an EA game consultant.
- 5 years ago@roberta591 you didn't seem to understand my issue (like EA support) but it is no account issue but I fixed my problem atleast, I had to reinstall sims 3 on origin on my C drive