installed sims 3 island paradise and it says lisence

We're users here at AnswerHQ. We can't look into your account, we can't reset user licences. Rum is just trying to help you.

Only a game advisor can help you with this since this as to do with your account.

We can't help you here. 

ok is ther a way I can uninstalland get rid of all the downloads as sutch instead of ringing them and reinstalling my the sims 3 and download island paridise

Please switch your computer to the USA as crinrict explained and use the chat instead of the phone. That should work.

well if you read my comment before then you would know wouldent u du

I have now sorted it without ea so yeah if any one eles has this problem you can tell them this delete and uninstall all of the games and make a new origin account then re bye all of the games over a few weeks from each other and it works like a dream