Try clearing your IE Browser cache.
There's also a file in documents\electronicarts\thesims3\downloads that has your email address as file name. Delete that.
Try clearing your IE Browser cache.
There's also a file in documents\electronicarts\thesims3\downloads that has your email address as file name. Delete that.
I spent all morning yesterday and the first part of the afternoon trying to find solutions online. I've already read probably dozens of your posts crinrict and tried the things you suggested to no avail including those ones. I can say you are certainly awesome with all of the help you give to everyone so thank you for that. The only thing that I haven't tried and will not do is delete everything because from the tons of posts I've read on this topic it's nothing more than a feat in futility. I'm sure I'll end up chatting with another support person but I wanted to put this out here first just in case I missed seeing a solution. From the posts I seen yesterday this is a problem that has been going on for a very long time so I figured there has to be a solution out there by now that I just haven't found yet. I do remember that I briefly shut off the shopping mode in the Options menu on the same day that this started happening so I'm wondering if that may have been what triggered it. The shopping stuff kept automatically opening up every time I went into build mode and it was annoying. It's probably just a coincidence but that's the only thing I can think of atm that I did differently on the day this started happening.
