Issue redeeming Sims 3 World codes
Hi，
Not sure what’s going on, so hoping someone here can help.
I bought the Sims 3 World Bundle today and got 2 active codes, but I can’t redeem either of them. I tried both codes on these two si...
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I recently purchased the worlds bundle on the ea app and when I looked it up it said that worlds have to be dowloaded from the Sims 3 store using the code provided in my email from EA. However, when I was trying to use the redeem a code and download them after pressing the green redeem button it would uncheck the accept the terms and service box and nothing would download. The worlds are also not showing up in my purchase history. Has anyone elese had this issue?
I'm having the same issue for days now, I reached for help in the EA site and all they say and do is refund the price and say to me to buy again later. I'm so frustated!!
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