@graceymanors Let me see if someone else can help with this, if not directly than by giving you the right phrases to use when talking to EA support.
Community ManagerHey there @graceymanors,
Would you mind sending me a direct message with the Twitter handle you use to contact in for help?
Sure, I been trying to get help on twitter, but they keep sending me links on how to clear my cache. And that's not the issue I'm having.
I messaged you on here and I also messaged on twitter multiple times. I still have this issue.
