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Anonymous's avatar
Anonymous
12 years ago
Solved

Log in failure

Hi, I'm trying to log in when I load up the Sims 3 but it keeps telling my log in details are invalid. I'm using the details for my Origin account, is this correct? If not please can someone tell me...
pc
technical issues
  • Cogitotoro's avatar
    Cogitotoro
    12 years ago

    I can't login to the thesims3.com website right now. I get an endless circle or it tells me my login/password are incorrect.

    Sorry, figured this out! I changed the email address associated with my account on Origin, and didn't realize that would change it for thesims3.com too.

Anonymous's avatar
Anonymous
12 years ago

I am also having this issue, and endless circle of resetting my password within Origin, and then being unable to log in to Sims 3.  When I select "I forgot my password" It sends me back to Origin's website where my login works.  I have no idea what I'm doing wrong, and I seemed to have lost what had been enough SimPoints to buy Sunlit Tites. ☹️ I don't know what else to do.

rumbutter's avatar
rumbutter
Hero (Retired)
12 years ago

your sims 3 account uses the same email and password as your origin account if you charge the password in origin it changes the password to that password in your the sims3  account so try that

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