Forum Discussion
rumbutter
12 years agoHero (Retired)
FAQ http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-p/14230
if in the event you need to contact CS here's how since this is a public forum we cannot help you since it would involve accessing your account
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
- 5 years ago
I tried to contact EA and they stated to me that they can't give me another code for my game even tho I got proof. Dont waste your time or else you'll be threatened not to contact them again.
- EA_Darko5 years ago
Community Manager
Hey @MomomiyaXxIchigo, as this thread is quite old I've gone ahead and locked it.
Please do not bump older threads such as this.
Darko