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Anonymous's avatar
Anonymous
10 years ago

lost serial codes for the sims 3

i bought the sims 3 starter pack with the base game and late night and highend loft stuff and i registered all but since then my desktop died lol. so now im trying to put it on my laptop and ive lost my serial codes so how do i find them on my origin account???

2 Replies

  • du hast hier in Battlefield Hardline DEUTSCH gepostet.

    Wende dich an Sims 3 AnswerHQ oder den Kundendienst.

  • Anonymous's avatar
    Anonymous
    10 years ago

    @southernangel00Hi

    There are a few methods to try if you have lost your serial code.

    • Finding it on Origin
    • Finding it in the registry/Terminal if you have a MAC
    • Contacting customer support

    Finding it on Origin

    Open and login to the Origin client (if you do not have it already installed, you can download it here: http://origin.com/download )
    Go to your My Games
    Find the game "icon" and right-click on it
    View Game Details
    You'll see the code under Product Code

    Finding it in the registry [PC]:

    You need to be signed in as an Administrator first. Windows may require your permission to open the
    Registry Editor and if so, just click on yes.

    Press the Windows key on your keyboard and type regedit in the search bar and press Enter.
    Click on 'File' at the top left of the window that opens then click on Export.
    Choose a location and name for the file as this will be your backup registry file.
    Click Save.
    This backup is created just as a precaution.
    Now to find your serial codes for each specific EP or SP installed on your computer:

    Expand the HKEY_LOCAL_MACHINE folder.
    Expand the SOFTWARE folder (Wow6432Node for 64 bit systems)
    Expand the Electronic Arts folder.
    Expand the Sims folder
    Expand the EP or SP you need the code for
    Click on ergc and in the box to the right under 'Data' you will see the code
    Write it down somewhere safe
    Repeat above steps for each EP

    Finding it in Terminal [MAC]

    BlubellFlora's guide: http://bluebellflora.com/finding-your-serial-key-using-terminal/

    Customer Support:

    If none of those above methods have worked for you, contact a game advisor: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

    Credit to Crinrict for above steps: http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-...

    Best of luck and happy gaming

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