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denizelifs's avatar
denizelifs
5 years ago

Lost Steam CD Key and Connecting Sims 3 on Steam to Origin

Hi, I have The Sims 3 on my Steam account and while I used to be able to view my game's CD key but then it's deleted. I contacted Steam and they said EA disabled old keys. Now I want to connect my Si...
pc
technical issues
denizelifs's avatar
denizelifs
5 years ago

I bought it in 2019. Previously I was able to view my key. I can't view it right now and I've already contacted Steam. They redirected to EA. If I can't access my key again and there is a way to connect my Origin and Steam account, I want to do it. Thank you for trying to help.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@denizelifs  Do you currently have the game installed, and was it most recently installed before the change happened?  If so, you can dig the product key out of the registry.  It'll be in one of these two locations:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sims(Steam)

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Electronic ArtsSims(Steam)

  • denizelifs's avatar
    denizelifs
    5 years ago

    I deleted the game before and hadn't played for a while. After a while of reinstalling I realized that the key was not there. By the way, I have linked my Steam and Origin account now. I just have to import The Sims 3 into Origin.

    • fantuanss's avatar
      fantuanss
      New Veteran
      5 years ago
      @denizelifs Did you buy bundle? If so, base game and that expansion share the same code, you just need to register the expansion key and base game plus the expansion were registered in origin.This worked for me.
      • denizelifs's avatar
        denizelifs
        5 years ago

        No :/ but I contacted with EA again and they said there is no way to transfer game Steam to Origin but I don’t know if it will work when i find the CD key.  Thanks for helping.

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