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@amadb13 Utilities is a folder inside Applications. You can also search for Keychain Access.
@u7fsosndm1jl That's Disk Utility, which is an app, not a folder. Utilities is a folder inside Applications, and Keychain Access is an app inside that.
@puzzlezaddict I delete anything with sims3 in Keychain, my [email].bin in The Sims3 documents , and cache package. I still can't login my account😢
- puzzlezaddict10 months agoHero+
@u7fsosndm1jl If your password has special characters, please remove them. I don't actually know how the launcher handles characters that aren't from the Roman alphabet, but I do know it doesn't like ! and & and some others.
- 10 months ago@puzzlezaddict well, my password is only alphabet. I have elimininated the possibiltiy of mispelling or upper case.
- puzzlezaddict10 months agoHero+
@u7fsosndm1jl I'm not sure what to tell you. It's worth trying in a new admin user account, just to see whether it makes a difference. And let me know if you use a third-party antivirus.
Aside from that, is there any content you can't use because the login doesn't work? The launcher itself doesn't require a login for anything important, and the login at the Main Menu is for features like SimPort and badges. The game itself should play normally without an active login.
@amadb13 The screenshot I posted is what you should see when you open Applications, then Utilities, on your computer. This has nothing to do with the EA App.
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