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Anonymous's avatar
Anonymous
12 years ago

[MAC] Computer is stuck on frozen game screen

My sims 3 froze when I went into buy mode, now my computer is stuck on the frozen game screen. I can't exit out and use my computer. I tried letting the battery die and turning the machine on again but it's still there. I tried taking out the disk etc and it's stuck. It's a Mac Osx lion and the game is sims 3 supernatural, it's been like this for 5 or so hours

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Hi

    You may need to turn off the computer using the power button on this occasion. This doesn't do your machine any good, so it would be better to play in windowed mode in the future so that you can try to use "force quit" rather than resort to switching off your machine in that way.

    Unfortunately a lot of TS3 players encounter problems when playing the game on their Mac. These can include crashing and freezing. A lot of these issues can be avoided or at least improved by the following measures.

    Firstly, manually reset your RAM while playing. See BluebellFlora's guide on how to do this: http://bluebellflora.com/the-sims-3-on-a-mac/resetting-ram-during-gameplay/

    I restart my computer before I play TS3. The memory used as seen in Activity Monitor is at about 3GB after the restart. If I open the Launcher it goes up to around 11 GB (that's all I've done - just opened the Launcher!). At this point I reset the RAM. Then I hit play and get through the opening sequence. I then press cmd-return to put the game in windowed mode from time to time while playing (and always before saving or using CAS). That way I can keep an eye on the memory and reset RAM if necessary. Being in windowed mode also allows you to close the game using force quit if it freezes up - it's better to crash the game than your whole computer.

    Second tip is to save frequently. I save at least once per sim day. Use the option to Save or Save As, rather than the combined Save and Quit.

    Make sure you are patched up to date. The 1.63 patch included fixes for Mac simmers that did actually improve the stability of the game on our operating systems, so it is well worth updating.

    Caspin

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