Forum Discussion

Community Admin

13 years ago

[MAC] Why am I having trouble downloading, installing, or launching Island Paradise on Mac?

Currently, some Mac players are reporting that they have issues with downloading, installing, or launching The Sims 3 and its expansions. If you encounter one of these issues, please try the followin...

technical issues

Anonymous

13 years ago

Origin ID: jacobrpoissant
Are you opted into the Origin Beta? Yes/No: (Origin menu > Application Settings > Origin Beta Participation) NO
OS X version: (How to find your OS version) 10.8.4
Processor, Memory and Graphics card information: (Follow Step #1 through Step #3 to find this information) 3.06 GHz Intel Cored 2 Duo, 8 Go 1067 MHz DDR3, NVIDIA GeForce 9400 256Mo
Expansions you have/have active: Showtime, Inspiration Loft
Any error message received: Sorry an error has occurred. Try again later. [65538:15000]
A detailed description of what is occurring: When I try to download Island paradise on my account Origin on the Origin application on my mac it said this error message all the time "Sorry an error has occurred. Try again later. [65538:15000]"
A detailed description of any troubleshooting you have already attempted:No because I never use Origin before and as it seen i will ask a refoud and NEVER use again this CRAP of Origin.