Forum Discussion

Community Admin

13 years ago

[MAC] Why am I having trouble downloading, installing, or launching Island Paradise on Mac?

Currently, some Mac players are reporting that they have issues with downloading, installing, or launching The Sims 3 and its expansions. If you encounter one of these issues, please try the followin...

technical issues

Anonymous

13 years ago

Origin ID: marcusohn
Are you opted into the Origin Beta? Yes/No: I don't know, it doesn't say
OS X version: 10.7.4
Processor, Memory and Graphics card information: Case 09274107
Expansions you have/have active: University Life expansion Pack
Any error message received: Error [65538.15000]
A detailed description of what is occurring: I bought the expansion pack on Origin, and it won't download
A detailed description of any troubleshooting you have already attempted:
Un-install, re-install the Origin. Plug the internet cable in my MAC... etc

Ursula: Please try all the other trouble-shooting steps explained in the first post.