Forum Discussion

Community Admin

13 years ago

[MAC] Why am I having trouble downloading, installing, or launching Island Paradise on Mac?

Currently, some Mac players are reporting that they have issues with downloading, installing, or launching The Sims 3 and its expansions. If you encounter one of these issues, please try the followin...

technical issues

Anonymous

13 years ago

Origin ID: apotikallo12
Are you opted into the Origin Beta? /No: (Origin menu > Application Settings > Origin Beta Participation)
OS X version: 10.8.4 (How to find your OS version)
Processor, Memory and Graphics card information: 2.5 GHz Intel Core i5, 4GB 1600 MHz DDR3, Intel HD Graphics 4000 512 MB(Follow Step #1 through Step #3 to find this information)
Expansions you have/have active: Late Night
Any error message received:Unhandled page fault on write access to 0x0000001c at address 0x101eb149. Do you wish to debug it?
A detailed description of what is occurring: Installed Town Life Stuff and I'm trying to start up game and launcher doesn't even appear only this message that is getting quite annoying.
A detailed description of any troubleshooting you have already attempted: Restarting computer

Ursula: This is a totally different issue. Please open a seperate thread for your issue. Thanks.