If you would like to help with this investigation, please report your issue here on Answer HQwith the following information:
- Origin ID: inelegancex
- Are you opted into the Origin Beta? Yes/No: (Origin menu > Application Settings > Origin Beta Participation) No
- OS X version (How to find your OS version): 10.7.5
- Processor, Memory and Graphics card information (Follow Step #1 through Step #3 to find this information): Processor - 2.4 GHz Intel Core i5
Memory 4GB
Graphics - Intel HD 3000 384 MB
- Expansions you have/have active: World Adventures, Ambitions, Late Night, Generations, Pets, Seasons, University Life
- Any error message received: Error 12.
- A detailed description of what is occurring: My game started off crashing so I would have to force quit it, and it would also close by itself in which a window would pop up asking to debug it. This was followed by repeated error 12 message which would not be fixed after trying all steps, finally when I am installing content through the launcher the loading screen which usually appears will turn black, and when I try to load the game via the launcher or by shortcut it will also blackscreen and will not load further.
- A detailed description of any troubleshooting you have already attempted: I have tested for corrupted saves, followed steps to remove the .bad files to correct the issue 12, also I have tried running without any custom content and the problem still persists.
Ursula: This is a completely different issue as the one discussed here. Please open a seperate thread for it. You can also check our very helpful thread about Mac issues here:
http://answers.ea.com/t5/The-Sims-3/Links-to-Mac-help-threads-and-guides/m-p/749664
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