I was going to ask this on the sims forums but i dont know how to make a post on there. Anyway i havent played the sims 3 in a long time and wanted to play again. Every time i press play on the launcher it brings up an error saying missing file d3d9.dll. I have absolutely no idea what that is or how to fix it. Ive looked everywhere for it but am at a loss. Can someone please help?

@Ari204406 It looks like you left out the spaces in the command, and also mistyped "online." It might be easier to just copy the command into the window: DISM.exe /Online /Cleanup-image /Restorehealth And the same for the second one: sfc /scannow

@Ari204406 Within TS3's program files, look for DXSETUP.exe. I'm not sure what kind of install you have, but it should be in there somewhere. For example, on my Steam install, the path is: Program Files (x86)\Steam\steamapps\common\The Sims 3\install\Directx For an Origin install, it will look something like this: Program Files (x86)\Origin Games\TS3\_Installer\directx Run the .exe as an admin, then restart your computer. If that doesn't help, you can install the file directly from Microsoft: https://www.microsoft.com/en-US/download/details.aspx?id=35 If that doesn't work either, are you running SweetFX, by any chance? It uses altered dx files, so that could be interfering with TS3. By the way, you can only start a new discussion on the official Sims forums if you're a full member, which means having 15 posts and 25 points. Otherwise, you'd need to post in an existing thread, like the one for new members. But posting here is also fine. https://forums.thesims.com/en_US/discussion/893122/thread-for-new-members-to-post-their-sims-3-game-issues/p93 (Thanks to @holger1405 for the consult.)

That still diidnt work. I even unistalled the game and reinstalled it to see f that would fix it and that didnt work either its just the same error.

Is the file to download safe. I was told by smeone else not to download the files for some reason and where would ii put the file?

Even downloading the file didnt work

missing d3d9.dll | EA Forums

14 Replies

Ari204406
7 years ago
Im not sue What SweetFX is but this is what i got when i did this i put it in 3 more times and the same.
puzzlezaddict
Hero+
7 years ago
@Ari204406 It looks like you left out the spaces in the command, and also mistyped "online." It might be easier to just copy the command into the window:

DISM.exe /Online /Cleanup-image /Restorehealth

And the same for the second one:

sfc /scannow
Ari204406
7 years ago
For some reason it doesnt let me paste when i right click ill try to put it in now
roberta591
Hero (Retired)
7 years ago
@Ari204406 Intel has a newer video driver for the Intel HD Graphics 4000. You need to update the driver. Your computer only has 32Mb of dedicated video memory and the minimum requirement for this game is 128Mb. Your computer has only 37.8Gb of free space and IMO is less then you need for a 3D graphical gaming computer. I recommend updating the video driver and freeing up as much space as you can on the hard drive and see if that helps.

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missing d3d9.dll

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