Missing SimPoints, shorted SimPoints
Ok, on Black Friday I broke down and brought several items. I brought them though Origin. According to The Sims 3 web site, both of these are suppose to come with 100 Sim Points, unless if you buy th...
Forum Discussion
I've had too many Sims Points deducted from my Sim Point balance on the last few purchases from the Sims Store. The first time it was 10 more Sim Points than the Sim Point amount listed for the purchase. I did not catch it right away so let it go. Then it was 20 Sim points more deducted from the listed amount. I should have had 4346 Sim Points last Dec 12 but when I purchases again on 1/3/14 and spent 1700 points, when my sim point balance should have been 2646 it was short 20 points. Yesterday I purchased a venue from the store that was listed as 1700 points and again 20 extra Sim Points were deducted. So instead of my Sim Point balance being 946 points is 926. Could I please have my 50 sim Points back? Gramcrackers @ [edit: email address removed]
You need to contact a Customer Support game advisor for this
Game advisors can be found through live chat.
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor
In Details here: How to contact a Game Advisor using the new EA Help page
Thanks
Cool, I've been trying to figure out how to do a live chat for awhile. I did it once before but it was by pure chance. Never could figure out how I manage to open a live chat window. Now I know how I did it. Oh Lord and Lady do I feel dumb not figuring out how I did it. Now maybe I can at least get my SimPoints corrected so I can do some shopping. Also now maybe I can get them to tell me why I can not download the FreeStyle DJ Booth. I own and have register Showtime but when I try to download it under Registerion Gifts, I'm told I have to first register Showtime, which I have done and it is showing on My Page has owned. [sighs]
😕mileyvery-happy: Dyn & Lynn :womanvery-happy:
Copyright holders for "Dyn & Lynn Pre-Old School Programming"
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