Hi, I'm replying from a different account as I can't log into my actual account because of email issues. I cleared my cache and restarted my computer and it showed they weren't even purchased so I cleared my cache again I am still just seeing "in-game content". Currently waiting for EA live support to reply about Hidden Springs. thank you SO much you are an angel!!!!!
@1894a401ca57e88a For the stuff packs, you may need to uninstall and reinstall the game to get them to download properly. It's a good idea to make a copy of the Sims 3 installation folder, or at least the folders for the packs you already have installed, in case you run into this issue:
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-DLC-stuck-on-preparing/m-p/12372752#M256864
The idea here is that if one or more packs get stuck preparing, you could copy them over into the new install, then let the EA App verify the packs rather than waiting for them to download. Inside [install location]\The Sims 3, there's a folder for each installed pack, labeled by type and release order. For example, World Adventures was the first expansion released, so its folder is EP01. Point is, if you have backup copies of these folders, you won't need to worry about the App getting stuck preparing to download them.
