13 years ago
My CD key is too short
Dear EA, I bought the HIB bundle and was able to redeem the CD key via Client. I downloaded the game, I installed the game...but now I have to insert a CD key. I know where to locate the CD key (vi...
Surprise, Surprise, there still not appeared a correct Sims3 key in my Origin client.
Another 24 hours to wait Ursula?
They are aware of the issue(s) around the code redemption for Sims 3. Please subscribe to this thread to get updates about it:
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Thanks but,... that does not help a bit. Not a bit.
Your partner Ursula told me that I have to wait and my key will magically appear in Origin and I doubt that....and guess what? I was right. It is still not there.
This posting links stuff like "I don't give a damn, but here is a useless link" is also not that nice as you think it is.
I have to wait and can't do anything. If you dudes and chicks don't help me!
So maybe you should HELP ME PLEASE! I bought this game with real money and I can't play it!
You need to understand that most of us here do not work for EA (the ones with EA in their name and the title commnity manager do), so we only CAN link you to threads that have been posted.
The community managers also only know what customer support decides to tell them and that seems to change a lot.
This maybe not the way it should be but that's how it is and we helpers (users like you) try to make the best of the situation as it is.
If you want a new key, only customer support can provide those and there seems to be conflicting info on how one needs to go about atm. With the weekend on the horizon, this is only going to be worse and believe me, I'm not looking forward to it.
We're trying to help the best that we can and if people start attacking us, well, we'll stopp and then no one will help you cause that's just how it is (again, not saying it should be that way).
So atm, you have two choices: Contact customer support and get a new key (there have been people that got working keys) or you wait until there's some kind of official word on this.