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princessbmz's avatar
9 years ago
Solved

My codes are stolen! What can I do?!

Hi so I recently uninstalled all of my sims 3 games because they weren't starting up. I realized that no matter what I did (I restarted, deleted every file) nothing would work. I also realized that most of my discs (including the sims 3 base) were severely scratched. So i decided that I should use the codes to Download them on origin. But a few years ago my sister's half sister was visiting and used all of the codes for her account (without permission) so it won't let me use the codes. Is there anything I can do?! I can't have my discs replaced because it's after the 90 day warranty. I can't re-install the main sims game because there is a big gash and air bubbles in between.

I WILL NOT BE SATISFIED UNTIL I GET A GOOD ANSWER

2 Replies

  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    @princessbmz The software on the discs is dated. It's better to download the game from Origin. Did you try to use the codes in Origin (just maybe it will work)? If the codes are already used you will have to contact EA customer service and if you have the original papers with the codes you may be able to recover your games (maybe) by faxing a copy of the codes to EA.

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