Forum Discussion
After you have checked the boxes, did you click install packs at the bottom?
Hi. I had the same problem and it worked out fine for me.
If you click the "Install Packs" button, it will only take you to your origin launcher to buy the packs; it's as if you never got them in the first place.
But overall, it should be fine.
- 9 years agoYeah for some reason I think you have to install the packs separately but maybe that's Sims 4. It's been awhile since I installed my games.
You can always clear cache or uninstall and reinstall. I had to clean my cache a few months back because my custom content was acting up.- Anonymous8 years ago
I have it downloaded it just wont show up please help me!
- Anonymous9 years ago
if i already have the game how can i install them again without having to buy them on orgin?
- EA_Mai9 years ago
EA Staff
Hi @johnnieg03,
Did you register your games in thesims3.com or Origin? If not, that would be the first step. Register all your games in the same EA account (you need the base game in the account to be able to play the packs). Open the Origin client (you can download it from here if you don't have it installed in your computer) and use the menu Origin > Redeem Product code.
Once you have your codes registered, your games will be in that account. Just click on them to start the download and installation. You can download and install them as many times as you need 😉
-Mai
- Anonymous8 years ago
Some of my sim 3 Expansion pack I bought and install aren't showing up in game anymore after a month I stop playing it. I reset all of the game but still not working and I even try to redeem the code of some of the game not showing but it said that the code already use. and in extra content it say I have to bought the game again. PLEASE SOMEONE HELP ME.
- 8 years ago
But I don't want to use my money on something I already bought... clarify?
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