My Sims 3 Expansion Packs aren't showing up in-game

I am having the exact problem.  I haven't played since early 2016.  I just downloaded Origin and the base game.  It recognized that I had bought "stuff" packs, but not my expansion packs.   They were bought in 2015, registered, and installed.    i am on a new computer now.  Origin doesn't recognize that I had them and only gives me the option to buy again.  I tried redeeming the codes again but of course it says they were already used.   I've tried everything on this thread, including a repair.

Hi @tbarnett2007 @kazzdavidson,

I'm sorry to read you are having issues to play your games ☹️ Please, take a look to this post and follow the instructions in there: http://answers.ea.com/t5/The-Sims-3/Sims-3-expansions-missing/m-p/6085793#M222711

Let us know if that helps, and welcome to Answers HQ!

-Mai

I just had the exact same problem & followed @evelcheck753 earlier advice, which worked great for me.  I unchecked all my Sims games & expansion packs in the launcher and then rechecked them before starting the game again. Suddenly all my packs were visible in my game. Good luck! 

Hi @dollinthemachine,

Thanks for sharing your experience with the community!

If @LindiOutOfAfrica's suggestion to uncheck and check everything worked, you might want to give their post some XP to say 'thank you' 😉

Welcome to Answers HQ,

-Mai

I have such problems too. I have all the expansion packs except for generations and into the future. In the launcher I can't select univerity life because it's not there. But when I go into origin it says that it's already installed. I have tried all the recomendations but nothing seems to work. This happened recently and I don't know if it has something to do with the custom content I installed. (I have deleted them now). Is there a solution?🤞

Sorry for the waiting @nesliklc, to uncheck / check you would need to open your launcher and go to the Expansions & Stuff tab.

There, you will find the list of installed packs. In the 'Active' column, uncheck all the boxes:

Then, check them again:

After that, try to launch your game again 🙂

Good luck!

-Mai

Hi @xantak22,

If the instructions in this thread didn't help, please, take a look to this post: http://answers.ea.com/t5/The-Sims-3/Sims-3-expansions-missing/m-p/6085793#M222711

Let us know if that helps, and welcome to the community!

-Mai

My don't even show INSTALLED IN ORIGIN but it said to bought it again. Please help, if you know how to solve it. 

Hi @mushsky, and welcome to Answers HQ!

Could you take a look to the link I suggested @xantak22 to check in my last post? Same information should be useful for you too.

Let us know if you have any more questions, 

-Mai