my sims3 island paradise keeps crashing!

everytime i play the sims3 island paradise it keeps crashing after around 5 minutes! what can i do?

technical issues

crinrict

Hero+

12 years ago

Are you willing to try a third party tool ? There's a tool called crash log analyzer (just google).

It's not a magic tool that can stop the crashes but it can give an indication to where the error lies. Just copy the errors you get to the clipboard and post them here.

This tool is not supported by EA so you'll be using it at your own risk

Comiccapers
12 years ago
Well it's worth a shot I suppose. I'll try it and see where it gets me.
Ok so I downloaded it and here is what the analyzer gave me:

Processor Name: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
Processor Architecture: AMD64
Graphics Processor: Intel(R) HD Graphics 4000 (2.12 GiB)
Antiviruses: Kaspersky PURE 3.0, Windows Defender
Games Installed: The Sims™ 3 (1.63.5.024017), The Sims™ 3 World Adventures (2.0.86.002002 -> 2.17.2.011032), The Sims™ 3 Ambitions (4.0.87.006001 -> 4.10.1.011031), The Sims™ 3 Late Night (6.0.81.009001 -> 6.5.1.011031), The Sims™ 3 Outdoor Living Stuff (7.0.55.010001 -> 7.3.2.011031), The Sims™ 3 Generations (8.0.152.011001), The Sims™ 3 Town Life Stuff (9.0.73.012017), The Sims™ 3 Pets (10.0.96.013001), The Sims™ 3 Showtime (12.0.273.015001), The Sims™ 3 Seasons (16.0.136.019001), The Sims™ 3 University Life (18.0.126.021017), The Sims™ 3 Island Paradise (19.0.101.022017)
Custom Content: Yes (3 found)
[UNKNOWN] 02/01/2014 16:36:58
OS Version: 6.2.9200
TS3 Path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
TS3 Version: 0.2.0.205
Installed RAM: 7.82 GiB
TS3 Free VM: 1.83 GiB / 4.00 GiB
Crash Type: ACCESS_VIOLATION reading address 0x00080084
Crash Address: 0x00080084 <unknown module>
[INSUFFICIENT GRAPHICS] 05/01/2014 12:28:06
OS Version: 6.2.9200
[INSUFFICIENT GRAPHICS] 05/01/2014 14:34:51
OS Version: 6.2.9200
[INSUFFICIENT GRAPHICS] 07/01/2014 11:30:39
OS Version: 6.2.9200
[INSUFFICIENT GRAPHICS] 08/01/2014 21:26:21
OS Version: 6.2.9200
[INSUFFICIENT GRAPHICS] 11/01/2014 12:16:31
OS Version: 6.2.9200
There seems to be a problem wirth insufficient graphics, which I am in the process of downloading new drivers for my graphics card now, but what about the other updates it's telling me about?
- crinrict
  Hero+
  12 years ago
  CLA seems to think it's running on the graphic chip. Can't tell you how the tool determines that.
  
  Check if it helps you to update the EPs as well. Download the Patch Downloader from the same creator and patch the EPs. According to EA it's not nessary but it does seem to help some people.