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kellymsum98's avatar
kellymsum98
Rising Newcomer
17 days ago

New laptop: missing order history and games

  1. I got a new laptop and had Best Buy do a data transfer. I got the EA app loaded and logged in but my purchase history is completely gone. I used the same exact info from my account and laptop.
  2. I am also missing a handful of Sims 3 games as well (Monte Vista, Dragon Valley & Hidden Springs) from the EA App library. It is showing as I need to purchase and as I see the files in a "worlds" folder on my drive mentioning them.

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