@pigsquiggle Start by setting Sims 3 to use your dedicated graphics card in the Nvidia Control Panel. Right-click on the desktop and select the Control Panel, then Manage 3D settings, then Program Settings. Find or add Sims 3: use TS3.exe for an Origin install, or TS3W.exe (with the W) for a disc or Steam install. There should be an option to use the high-performance card. (I don't have a screenshot handy because I don't have a laptop with an Nvidia card.)
If this doesn't help, please let me know what kind of install you have (Origin, disc, Steam). Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hello, thank you for your response. I tried that and it is still the same problem.
I have installed it by disc.
My DxDiag is attached
@pigsquiggle Please run the Super Patch to manually patch the game to 1.67. Even if the launcher says it patched already, it may not have done a thorough job. The download you want is under "Cumulative Base Game Super Patcher":
Once it's run, which may take a few minutes, go into Documents\Electronic Arts and move the Sims 3 folder to the desktop, or just delete it if you don't have any content you want to keep yet. Then launch the game and test.
