2 years ago
No download button.
Why is this still a problem? I just bought expansions for Sims 3. NO Download button Why? Thanks for messing up Christmas I know Origin does not care or there would be a solution. YEARS OF ...
EA is present.
They responded with NON ANSWERS.
Generic statements that I should search the forum.
Ignoring I have a problem and pushing me to the forum.
The problem is for years people have had the NO DOWNLOAD button issue.
The answers in the forum are of no help.
Uninstalling renaming folders and saving games in other folders is ridiculous.
I just want a download button.
Five days and nothing from EA to help AND there is nothing I can find in the forums to help.
@8976b5ff84050255 I don't work for EA and have no power over anyone who does. But I'm trying to help you, and I've asked for just a little information several times now. If you don't want to provide it, fine, but that means you're going to have to wait for EA to fix whatever issue you have, whenever they get around to it.
Thanks for your responses.
I thought I answered what you asked for.
I described what I see. A list of add-ons, the old ones show a download button the new ones do not..
I bought six add-ons. Do the names really make a difference?
Not sure what else I did not answer.
Thanks for trying.
@8976b5ff84050255 I wanted to see a screenshot of the packs listed with no Download buttons. This is both for my own reference and because that's one thing EA people often ask for when they're gathering data. As mentioned, the EA App has a lot of problems that look and sound similar but are not identical and don't necessarily have the same root cause. Screenshots also help when the EA App team thinks they've solved problem A and only need to address problem B, when in fact some people are still experiencing problem A.