Forum Discussion
13 years ago
Dawdee wrote:
Hopefully you can help me. I'm having issues with the Singer Career. Basically, at first, my sim was able to sing her songs, but as time progressed, she would still be able to sing them, but no sound came out. I have no doubt that I need to update my sound driver, but could you help me and tell me if it is so? :)
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Sound Devices
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Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A6C&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5789 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 2/11/2009 12:38:14, 2324512 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Your audio driver is outdated with a listed date of 2/11/2009. If you feel comfortable attempting an audio driver update, I recommend visiting the website of the system manufacturer of your computer, Compaq-Presario in this case, to see if there are any available updates for your specific model and setup. Make certain that the date of the driver on the website, is later than the one highlighted in red in this post. If not, then I recommend waiting to see what suggestion/solution that EA will come up with.
In the mean time, you can also check your in-game audio settings in the 'Option' menu under the speaker tab, and try setting your audio quality to 'high' and making sure that you have selected the proper speaker setup for your audio configuration.
ETA:
I went ahead and checked for you, and Compaq-Presario is only providing the original stock driver that you already have installed. Driver version: 6.0.1.5789 release on 4/17/2009 (release date is always slightly pass the driver date).
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