anoela1336 wrote:
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Sound Devices
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Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_989B&SUBSYS_10438372&REV_1003
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 02:44:23, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
I wasn't sure if your were just adding your dxdiag to the thread for reference, or if you wanted to know if your drivers were updated, so I am including the information just in case.
Your audio driver is outdated with a listed date of 11/20/2010. If you feel comfortable attempting an audio driver update, I recommend visiting the website of the system manufacturer of your computer, Alienware in this case, to see if there are any available updates for your specific model and setup. Make certain that the date and version number of the driver on the website, is later than the ones highlighted in red and green in this post. If not, then I recommend waiting to see what suggestion/solution that EA will come up with.
In the mean time, you can also check your in-game audio settings in the 'Option' menu under the speaker tab, and try setting your audio quality to 'high' and making sure that you have selected the proper speaker setup for your audio configuration.
