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Sylmos's avatar
Sylmos
New Vanguard
3 years ago
Solved

No Welcome/(HTTP) 500 - Internal Server Error (Windows 11, Microsoft Edge)

I either have no Welcome or a (HTTP) 500 - Internal Server Error in The Sims 3 Launcher. I can log in both in The Launcher (Downloads, Uploads) and in the game. Due to no Welcome or (HTTP) 500 - Inte...
pc
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @Sylmos  Clearing Edge's IE mode data was the right thing to do, and it's unfortunate that that didn't help.  Do you get the same error if you try playing in a clean user folder?  Rename or remove the Sims 3 folder in Documents > Electronic Arts, at least temporarily, and see whether the launcher loads normally.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@Sylmos  Clearing Edge's IE mode data was the right thing to do, and it's unfortunate that that didn't help.  Do you get the same error if you try playing in a clean user folder?  Rename or remove the Sims 3 folder in Documents > Electronic Arts, at least temporarily, and see whether the launcher loads normally.

  • Sylmos's avatar
    Sylmos
    New Vanguard
    3 years ago

    @puzzlezaddict I'm really grateful for your unfailing support.

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