Not receiving items after buying them
I'm all new to this. I had 500 sim coins and I brought a pack for 409 it said I didn't have enough but I did when I checked I notice the amount was taking and I was left with 91 buyed a hair style for...
Forum Discussion
well logging out of the sims 3 account and back in can usually get that sorted then go to your my store account-purchase history download and instal your item/s if it still doesn't show up after that contact CS
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
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