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Anonymous's avatar
Anonymous
13 years ago

Origin Exclusive The School Spirit Pack code issues

I purchased University on origin and along came Origin Exclusive The School Spirit Pack for free. The problem is I got a code that isnt working. I cant download the game. Which is upsetting cause if you going to give me something for free I would like for it to work. What can I do and how can i get it to download. Please Help. I have been waiting since the day university came out to download it. 

10 Replies

  • Have you been trying to redeem the code on the Sims 3 website?

  • Anonymous's avatar
    Anonymous
    13 years ago

    no i havent. How do i do that?

  • Anonymous's avatar
    Anonymous
    13 years ago

    Thank you i will try this..

  • Anonymous's avatar
    Anonymous
    13 years ago

    ooo i did this. and this didnt help. its the same code they gave me with dashes. but it doesnt have enough numbers or something. idk. i copied and pasted the number and dashes too and it still says (You have entered an invalid code. Please re-enter your code.) so now i am waiting on a live chat person to help me. i have been waiting about 20 mins. they say you can be waiting up to an hour. sigh I hope someone can help me with this issue. Thank for trying. 

  • gaa17's avatar
    gaa17
    13 years ago

    You're welcome.  It could be a long wait to get through to them.  If you can't today, try as soon as they open in the mornings; the wait is usually 5 minutes then for live chat.

  • Anonymous's avatar
    Anonymous
    13 years ago

    ooo ok ty. they claim the wait is 45 to 50 mins now. sigh. if they dont answer by then i will be here bright an early in the morning. what time do they open?

  • gaa17's avatar
    gaa17
    13 years ago

    Sorry, I don't remember because they are in California/Pacific time and that always throws me off. 

  • Anonymous's avatar
    Anonymous
    13 years ago

    thank you. they are 3 hours behind me then. and on the live chat im down to 20 mins. so hopefully they will be answering soon.

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