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SwiftySoulliere's avatar
SwiftySoulliere
12 years ago
Solved

Origin is telling me my activation code has already been used and i cant download it for the sims 3

I had to uninstall all my games because it was being laggy and being messed up but of coarse i have to use your dumb orgin wich keeps saying to me when i try to dowload my sims 3 base game ''This cod...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    12 years ago

    If you're getting the "code already used" message, it means the game code has been registered.

     

      Your game should show up in the "My Games" folder of the Origin account you used to enter the code. If your game isn't there, you're either logged into the wrong account or the game hasn't been activated yet. It can take a while. If it doesn't show up you'll need to contact a Game Advisor.

    For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.
     

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Anonymous's avatar
Anonymous
12 years ago

I had the same problem, make sure you're using the same origin account you used when you originally installed the games with. You should be able to redeem the codes if the games aren't already on there. SAME ACCOUNT when you first installed though.

Anonymous's avatar
Anonymous
9 years ago

I'm having yhis same trouble with sims4

  • Anonymous's avatar
    Anonymous
    9 years ago

    @michelle102580 Please contact an Advisor, they can check your account and the code: 

    1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
    2. Make sure you are logged in (top right corner) and select 'Help with Game'
    3. Find the affected game (if it's an account issue select Origin)
    4. Select 'Contact Us' at the bottom right on the new page
    5. Select your platform and then 'Next' 
    6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
    7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

    Let us know if you have any further questions!

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