Origin Online Chat

Question

I do not by any means have an issue with finding the online tech support chat diddley bobber. My problem is that they never get answered. Twice I have given up after an hour to an hour and a half to call in and get support. I just got off the phone with support, when I realized something went wrong and I wanted to get in touch with the tech support again. Being shy and not wanting to call back I tried to go online and get help. Honestly, I just want to know if anyone has this problem or if there is a reason that I can never get help over the Live chat.&nbsp;

rumbutter · Answer

maybe these steps will help also if you live outside the US when you click on the link which takes to to the live chat change the flag to US (&nbsp;i just got of a live chat myself had a wait time of 20-25 mins ) an odd time it's the browser that seems to have an issue so you can try switching to a different browser

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor

guide on how to contact CS

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281

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Origin Online Chat

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